Privacy Policy

Last updated: July 31, 2026

Welcome to MiniMax H3 ("we", "our", or "us"), operated at minimaxh3.ai. We take your privacy seriously. This Privacy Policy explains what information we collect when you use our AI video and image generation services, how we use it, and the choices you have. By using minimaxh3.ai, you agree to the practices described below.

1. Information We Collect

Account information. When you sign up, we collect your email address, display name, and profile picture provided by you or your sign-in provider (such as Google).

Content you provide. We process the text prompts, images, video clips, and audio files you upload to generate content. Your uploads and generated results are stored so you can access your creation history.

Payment information. Purchases are processed by our payment provider (Stripe). We do not store your full card details; we receive only transaction records needed for billing, credits, and refunds.

Usage data. We automatically collect log data such as IP address, browser type, device information, pages visited, and generation activity. This helps us keep the service secure and improve performance.

Cookies. We use cookies and similar technologies to keep you signed in, remember preferences, and measure how the site is used. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the MiniMax H3 generation services;
• Process your generations and maintain your creation history;
• Manage your account, subscriptions, and credit balance;
• Respond to support requests sent to support@minimaxh3.ai;
• Detect, prevent, and address fraud, abuse, and security issues;
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We do not use your uploaded content to train models without your consent.

3. How We Share Information

We share information only with:

• Service providers that help us run the platform — cloud hosting, content delivery, AI model inference, payment processing, and analytics — under agreements that limit their use of your data;
• Legal authorities when required by law, court order, or to protect the rights, safety, and property of our users or the public;
• Business transferees in the event of a merger, acquisition, or asset sale, in which case this policy will continue to apply to your data.

4. Data Retention and Security

We retain your account data and generated content while your account is active. You may delete individual creations at any time, or contact us to delete your account and associated data. We use industry-standard safeguards — encryption in transit, access controls, and isolated storage — to protect your information. No online service can guarantee absolute security, but we work continuously to protect your data.

5. Your Rights and Choices

Depending on your location, you may have the right to access, correct, download, or delete your personal data, and to object to or restrict certain processing. You can exercise most of these rights directly in your account settings, or by emailing us. If you are in the EEA, UK, or California, we honor the rights granted by GDPR, UK GDPR, and CCPA respectively. Our service is not directed at children under 13, and we do not knowingly collect their data.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@minimaxh3.ai Website: https://minimaxh3.ai

We may update this Privacy Policy from time to time. Material changes will be announced on this page with a new "Last updated" date.